Great service and customer service

SO incredibly helpful!!! A few months ago I was leaving a nearby business when the steering wheel of my parked car locked up and my car would no longer start. I tried everything I could think of and didn’t know what to do and it was getting late, so I called them for a tow to their shop. On the phone a very helpful guy (I wish I knew his name!) was very transparent about the cost of the tow so that I wouldn’t be surprised. After asking for information about my car he then talked me through a few more things I could try to fix by myself, like wiggling the key and the steering wheel at the same time, and like magic my car started! I was able to cancel the tow and they didn’t charge me a cent for the help. I know that when my car DOES have an issue that needs more help, there is no doubt that I will bring my business here. Thank y’all so much for your kindness, integrity, and assistance to a stranger on the phone!!

Was in town for a quick business trip and my car broke down. I was hundreds of miles from home and had my car towed to Professional Automotive so I could not move it anywhere. At this point they could have taken complete advantage of me and quoted whatever price and I would have been forced to pay it or sell my car. They were completely honest, fixed (and did a little more) my car at the quoted price and did an amazing job. Could not be happier with my experience. They fixed the problem quickly, acted with complete integrity and were very professional. If you ever have any problems go to them. Will recommend them for the rest of my life.

Miguel is the best mechanic I’ve ever known. He has been fixing my cars and fleet vans for over 15 years. He is a master mechanic that is always fair with his pricing but the main reason I keep going back is that he is a really good guy and he cares about his customers. Well done Miguel! Jeff K / Maxwell Ford Sales

Thank you Miguel and George for the awesome work! Ive been in austin for 11 years and i cant believe i just found this place. These guys fixed my tacoma for an unbeatable price with amazing quality. I highly recommend this place! Thanks again guys

Trustworthy mechanic. The owner was very nice and helpful. Great and fast service. Quality work. I had a paint job done and Miguel was on point with the match. Also I had the AC system repaired before the hot summer heat and he fixed in faster than expected and at a great price. I will definitely be going back.

They made a great repair on my door, worked with me on an additional paint repairs and even surprised me by buffing my faded headlights at no extra charge. They truly have a heart to please the customer and I'll not hesitate to recommend them to anyone as my car looks like new again! Since my original review I have continued to use them for mechanical work on my vehicles. They are extremely honest and have even recommended NOT doing repairs that were not truly needed... repairs that I would have willingly paid for. Their integrity has been awesome and my vehicles are running great. I continue to have great experiences with them.

Ive recently had my brakes changed at professional automotive. Miguel and George were very helpful and easy to work with. Their prices were awesome and so was their service! Thanks guys! I highly recommend this place!

I have been taking my vehicles to Professional Auto since 1985, including my personal cars/trucks and my business trucks. They have provided mechanical and body work on over 25 vehicles during this period. They also perform with competence, skill, honesty, courtesy and at a fair price. I've referred many friends, family and business associates and have always received a thank you.

Sooooo.... The wife came home with a nice Camry dent on the rear bumper of her Audi... I wasn't happy but I took it to professional automotive and George was awesome. They fixed the dent and paint without needing a new bumper!!!! I can't even tell the dent was there and I've been a car guy all my life!!! Great work I highly recommend them!!!!

Fast, affordable and friendly

So thankful for finding this place! Needed to change my 3rd brake light; these guys were friendly, polite, fast and affordable. Turned out chaning my light required more disassembly of fixtures than some other cars, but the mechanic, Miguel, gave me straight-forward feedback and worked swiftly. Customer service was excellent, the manager, George, even offered me bottled water on arrival. As a woman, I'm often wary about being ripped off at auto shops, but here I received very reasonable price and great service. I will definitely go back there for my service and other car needs. Thanks guys!

Being a female, and calling for quotes to get your car fixed can be intimidating. People second guess your knowledge, and belittle you. Miguel and professional automotive were nothing like my previous experiences with other companies. They kept me in the loop, offered fair pricing and went above and beyond my expectations! I will never go elsewhere!

We use this body shop for all of our repair needs and they are very good and effortable. Highly recommended

I have a pretty old car and terrible experiences in the past with mechanics. But these guys fixed all the problems from the engine to the broken window on the passengers side and the dent on the right. It was totally worth it. They even offered a ride home and called me as soon as it was ready. The best part is, they charged way less than i anticipated. Thank you Professional Automotive!

I have recently got into a car accident where the entire rear and trunk is damaged. First of all they did an awesome job repairing and painting the car. Second, they were very fair with the pricing. Highly recommended.

I'm impressed with the quality paint job miguel did on my saab.recomended !!!!

Miguel and his team are AWESOME at Professional Automotive! They really helped me in bringing my Saab back to life. With 160,000 miles on it, it drives like new now. They worked with me and only charged me a fraction of what the Saab mechanic quoted me at. They also repaired my girlfriend's front end of her Range Rover and, again, returned it to us just like it was new. Very friendly, accommodating, efficient and trustworthy. Highly recommended! Thanks Miguel!

I have bringing my cars and business trucks for both body work and mechanical work since 1986.I have referred many friends,family members and associates and in every case they have been very satisfied and that me. We all appreciate Professional Auto.'s honesty,skills and fair price's.